WebFulHost accounts have two separate logins, and it's easy to mix them up. This guide lists every set of login details, where to find them, and what to do if you lose one.
The two main logins
| Login | Used for | Where to find it |
|---|---|---|
| Client area | Billing, invoices, services, domains, tickets | Created at checkout — email + password |
| cPanel | Website files, email accounts, databases, domains | In your welcome email and client area |
Your welcome email
After your order is activated you'll receive a welcome email containing your full account details. Look for:
- Your client area login
- Your cPanel web address (the URL to open cPanel)
- Your cPanel username
- Your cPanel password (or a link to set one)
- Your assigned nameservers
Still can't find your cPanel password?
- Log into your client area.
- Open the services section for the hosting account in question.
- Look for a "cPanel login" or "access cPanel" button — many control panels let you reset the password from here.
Frequently asked questions
Are the client area and cPanel passwords the same?
No. They are separate logins. Changing one does not change the other.
Can support reset my password for me?
Yes — submit a ticket and the team can reset a cPanel or client area password after verifying your account.